Version 2026-10 · draft pending legal review

Privacy policy

The data controller is CONNECTPHONE S.A.

What we keep

• Your name, email and, if you like, your role and interests.
• Your cases, the files you upload and the record of every discussion.
• Your consents: which version of the terms you accepted, and when.
• Your credit purchases. Card details are kept by Stripe, not by us.

Where it is stored

In the European Union: servers in data centers inside the EU, and encryption keys in Frankfurt. Each case is kept for as long as its organizer sets, from 30 days to 10 years after the last activity, and is then deleted automatically.

AI models

To answer, the models read the text of your case through their companies’ business APIs. We do not use your data to train models. On restricted cases, some providers are excluded entirely.

Your rights

You can ask for a copy, correction or deletion of your data at info@pnyxmind.com. Sealed decisions of organizations remain, without your personal details where the law allows.